Returns & Exchanges
At Leader Online, we want you to be completely satisfied with your home furnishings. If your purchase isn't a perfect fit, you can return most items in their original condition within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our customer care team with your order number to start the return process.
- 2.Prepare the Item
Carefully repackage your items in their original packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a bulky item pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned furniture, we will issue a full refund to your original payment method within 5 to 7 business days.