Returns & Exchanges

At Leader Online, we want you to be completely satisfied with your home furnishings. If your purchase isn't a perfect fit, you can return most items in their original condition within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into your account portal or contact our customer care team with your order number to start the return process.

  • 2.
    Prepare the Item

    Carefully repackage your items in their original packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.

  • 3.
    Ship It Back

    Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a bulky item pickup.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned furniture, we will issue a full refund to your original payment method within 5 to 7 business days.